Privacy Policy – Zeddflow.com

Effective Date: 25-05-2026 Company: MASKCO , New Delhi, India Brands Covered: Zeddflow (Solar Water Pumps), Rigloop (PC Water Cooling Kits)

1. Information We Collect

We collect information to provide better services and fulfill orders:

  • Personal Information: Name, email, phone number, billing/shipping address.
  • Payment Information: Processed securely via third-party gateways; we do not store card details.
  • Technical Data: Device type, browser, IP address, cookies, and usage analytics.
  • Business Inquiries: Company details, project requirements, and communication records.

2. How We Use Your Information

  • To process and deliver orders.
  • To provide installation, warranty, and replacement services.
  • To improve product quality and customer experience.
  • To send updates, promotions, and newsletters (with opt-out option).
  • To comply with legal and regulatory requirements.

3. Data Sharing & Disclosure

We do not sell customer data. Information may be shared only with:

  • Logistics partners for shipping and delivery.
  • Payment processors for secure transactions.
  • Service providers assisting with installation or maintenance.
  • Legal authorities when required by law.

4. Data Security

We implement industry-standard safeguards:

  • SSL encryption for transactions.
  • Restricted access to customer data.
  • Regular audits and monitoring.

5. Cookies & Tracking

Our website uses cookies to:

  • Enhance browsing experience.
  • Track site performance and analytics.
  • Remember preferences for faster checkout.

Users can disable cookies in browser settings.

6. Your Rights

Customers have the right to:

  • Access, update, or delete personal data.
  • Opt out of marketing communications.
  • Request data portability (where applicable).
  • Raise concerns via our support team.

7. Children’s Privacy

Our products and services are not directed at children under 13. We do not knowingly collect data from minors.

8. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

For privacy-related queries, contact:

Email: support@zeddflow.com Mobile: +91 99535 99550 Zeddflow , New Delhi Pin: 110001 India